Question 1

What services does the full-service campaign package include?

Accepted Answer

We create campaigns from start to finish – from strategy, concept and design to text, moving images and media planning. Our services also include setting up and managing platforms such as Meta, LinkedIn and TikTok. Always included: data-based reporting, meaningful automation and creative content that stands out from the crowd.

Question 2

Do you already work with companies in our industry?

Accepted Answer

Projects have been carried out for clients from sectors such as public enterprises, cultural institutions, research projects, publishing houses, hospitality, energy supply, food & drinks, FMCG, retail, and technology—with a focus on industry-specific requirements, target group logic, and ethical compatibility. It's not just what is done that counts, but also how it is done.

Question 3

How do you integrate film production and content creation into your campaign mix?

Accepted Answer

Film is part of the overall production – as a medium, not as an add-on. Whether for online advertising, paid social, websites, or DOOH: formats are created to be scalable, editable, and with a view to sustainable use.

Question 4

What is the typical project workflow?

Accepted Answer

Agile, structured, collaborative. From kick-off to conception to rollout, there are fixed milestones, clearly defined feedback loops, and smart tools (Milanote, Notion, Figma, Slack) that provide clarity. Projects do not run linearly, but in cycles—with room for ideas, quality, and quick course corrections when necessary.

Question 5

How are we involved as customers?

Accepted Answer

Regular meetings, check-ins, interactive workshops – as much as necessary, as focused as possible. Our goal is a common understanding, not 40-page presentations.

Question 6

How long does a campaign take from start to launch?

Accepted Answer

Between 6 and 12 weeks, depending on the scope. For events, product launches, or tight timelines, we factor in a buffer early on. We can also deliver quickly—but not at the expense of quality.

Question 7

Do you offer strategic workshops before the project starts?

Accepted Answer

Yes – that is often the best way to start. The workshops serve to clearly define goals, target groups, formats, and tones. After that, it's not just a matter of briefing, but of expanding together. They are essential for truly understanding the organization, challenges, and target visions – a rebriefing or project proposal only makes sense if there is a common basis.

Question 8

Do you work with a fixed team or freelancers?

Accepted Answer

Both – with a system. Our core team handles conception, design, and management. For specialized areas, we work with a trusted, curated network of proven partners.

Question 9

How is your pricing structure set up?

Accepted Answer

Our pricing structure is based on a modular setup: initial setup costs (approx. €1,000–4,000) plus a monthly retainer depending on the scope of services (from €1,000–10,000). Media budgets and additional services (e.g. video, landing pages) are shown transparently – no small print. Alternatively, we also work on a project basis and offer flat rates. In these cases, budgets usually range between €15,000 and €100,000, depending on the scope, duration, and objectives of the project.

Question 10

Are there any hidden additional costs?

Accepted Answer

No. If we work with stock material, music licenses, or tool licenses, this is included in the offer or communicated openly in advance. Our stance: honesty before surprises – and transparency up front. We always announce additional costs before they are incurred. This includes, in particular, additional work that arises during the course of the project – for example, due to changed requirements, new formats, or additional requests at short notice. This is also only commissioned after consultation and approval.

Question 11

How do you measure the success of a campaign?

Accepted Answer

Success is defined together – whether it's engagement, leads, or brand awareness. Our reporting is based on clear KPIs such as ROAS, CTR, or target achievement in the funnel. We rely on real-time tools such as Google Looker Studio.

Question 12

What happens if targets are not met?

Accepted Answer

Performance optimizations are a matter of course in long-term support. We analyze, adapt, and retest—without assigning blame, but with high standards. Sometimes a change of direction is needed, not justification.

Question 13

How do you ensure creative and technical quality?

Accepted Answer

Through structured reviews, precise handover, testing, and realistic timings. For us, quality does not mean gloss at any price, but function, attitude, and impact. It is crucial that we understand what is at stake—in terms of content, context, and emotion. That is why we invest in research and empathy at the beginning of every collaboration. If an asset does not work, it will not be used.

Communication and campaigns, thoughtfully crafted for lasting impacts.

Services

Concept, strategy & positioning

Concept, strategy & positioning

Campaign creation & graphic design

Campaign creation & graphic design

Advertising copy & digital communication

Advertising copy & digital communication

Media planning & reporting

Media planning & reporting

Ongoing support & optimization

Ongoing support & optimization

Selected Work

Much more than an air fryer

Braun

Com

Immobilienbetreuung auf allen Ebenen.

immOH!

Com

Jetzt wird’s Ernst

Ernst Klett Verlag

Com

Linea Mini R Launch

La Marzocco

Com

Die Lehre für ALLE!

Wiener Stadtwerke

Com

Hoib so wüd, wie'sd glaubst!

Wirtshauskultur

Com

Frequently Asked Questions

Services & Process

Investment & Success